About

You can book a ride through our user-friendly online booking platform. Simply visit our website, select your vehicle type, enter pickup and drop-off locations, and choose your preferred time. The system will confirm your booking instantly.

Pre-booking ensures your ride is guaranteed during busy hours and peak traffic times. It eliminates the uncertainty of finding transportation and ensures a car will be waiting for you at your specified time and location.

Yes, we specialize in airport transfers to and from Toronto airports. Our service includes flight monitoring, meet-and-greet options, and assistance with luggage. We ensure timely pickup and drop-off for all airport transfers.

Our system automatically prioritizes the closest available vehicles to your location to minimize wait times. This ensures efficient service delivery and helps reduce your transportation costs.

We offer a diverse fleet including standard sedans, luxury vehicles, SUVs, and vans to accommodate different group sizes and preferences. All vehicles are regularly maintained and equipped with modern amenities.

We accept all major credit cards, debit cards, and digital payment methods including Apple Pay and Google Pay. Corporate accounts with monthly billing options are also available for business clients.

While we can accommodate last-minute bookings, we recommend booking at least 24 hours in advance for airport transfers and 2-3 hours for local rides to ensure availability, especially during peak hours or special events.

We monitor all flight arrivals in real-time and adjust your pickup time accordingly at no extra charge. Our drivers will wait for you even if your flight is delayed, ensuring you have reliable transportation upon arrival.

Cancellations made at least 2 hours before the scheduled pickup time are free of charge. Late cancellations or no-shows may incur a fee of up to 50% of the booking value to cover operational costs.

Yes, we offer child safety seats upon request. Please specify the type needed (infant, toddler, or booster) during booking. A small additional fee may apply for this service.

Standard vehicles can accommodate up to 4 passengers with 2 large suitcases and 2 carry-on bags. For larger groups or more luggage, we recommend booking our SUV or van services. Additional luggage requirements should be specified during booking.

We offer fixed rates for airport transfers and pre-booked journeys, providing price certainty before your trip. For on-demand city rides, rates are calculated based on distance and time, with transparent pricing shown upfront.

We cover the entire Greater Toronto Area (GTA) including all surrounding suburbs and municipalities. We also provide inter-city services to nearby cities and can arrange long-distance transfers upon request.

All our drivers undergo rigorous background checks, professional training, and regular assessments. They are licensed, insured, and trained in defensive driving, customer service, and local geography to ensure your safety and comfort.

Booking modifications can be made through our online platform or by contacting our 24/7 customer service. Changes made at least 3 hours before the scheduled pickup are typically accommodated without additional charges.

Yes, we offer professional meet and greet services at airports and hotels. Your driver will wait at the arrival hall with a name sign, assist with luggage, and escort you to your vehicle.

Our vehicles come equipped with complimentary Wi-Fi, phone charging cables, climate control, and bottled water. Premium vehicles may include additional amenities like leather seating, entertainment systems, and workspace features.

After each ride, you’ll receive an email with a link to rate your experience and provide feedback. You can also contact our customer service team directly through our website or mobile app to share your comments.

Yes, we have a loyalty program that offers discounted rates, priority booking, and special perks for regular customers. Corporate clients and frequent travelers can also benefit from our customized pricing packages.